Legal

Privacy Policy

Last updated: September 17, 2026

Glasgow International LLC ("we," "us," "our") respects your privacy. This policy explains what information we collect through The Retention Risk Index, how we use it, and the choices you have.

Information We Collect

When you complete The Retention Risk Index, we collect your first name, last name, email address, and your organization name. We also collect your individual question responses and the resulting scores, zone, and named gap.

How We Use Your Information

We use your information to generate and deliver your diagnostic results and PDF report by email, to provide your recommended next step, to allow you to track your progress over time, and to follow up with you about relevant Glasgow International services. We may also use aggregate, de-identified data to improve the diagnostic and our methodology.

How We Share Your Information

We do not sell your information. We share your data only with service providers that help us operate the platform (such as email delivery and file storage) under appropriate data-protection terms, or when required by law.

Data Retention

We retain your diagnostic submission and lead record for as long as needed to provide our services and for legitimate business follow-up, unless you request deletion.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at jglasgow@glasgowintl.com. You may opt out of follow-up communications at any time.

Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.

Children's Privacy

The diagnostic is not directed to children under 16, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated date.

Questions about this policy or your data? Email jglasgow@glasgowintl.com.